Nassau and Suffolk County Medicaid Fee for Service enrollees receiving a Medicaid covered service from a medical practitioner may request transportation services from LogistiCare. There are a number of rules governing the transportation service and some types of trips can only be ordered by your medical practitioner. For more information on the transportation requirements and ordering guidelines, click here.

LogistiCare takes requests for routine transportation on-line at any time or by phone Monday through Friday from 7:00 a.m. to 6:00 p.m. Please submit requests for routine transportation 72 hours in advance of the trip. Key numbers and links are:

Phone

844-678-1103

Routine and urgent trips. Lodge a complaint.