Nassau and Suffolk County: July 1, 2015.
January 1, 2016 (tentative) LogistiCare will take over management for Medicaid enrollees who are members of Medicaid managed care plans as well as those Medicaid enrollees residing on Long Island whose Medicaid eligibility is secured through the New York State Office of Mental Health or the Office for Persons with Developmental Disabilities.
Transportation providers will finalize an EDI (Electronic Data Interchange) Agreement with LogistiCare and thereafter download their trip manifests from www.longislandmedicaidride.net
Transportation provider should call LogistiCare’s toll free transportation provider number 844-678-1105, or fax to its toll free transportation provider fax number 844-678-1110.
The job number that you submitted is in LogistiCare’s system; however, it is assigned to another transportation provider. If you performed the trip, contact 844-678-1105 for resolution.
Mileage is calculated as the shortest distance in street or road miles from the pick-up point to the destination. LogistiCare is able to determine mileage to the one-tenth mile, and will round up to the next mile. If you believe there to be a mileage error, you must bring it to LogistiCare’s attention before running the trip. LogistiCare will review the trip or trips in question and may reference other software to verify the distance. Any correction remains the sole decision of LogistiCare. If you are not satisfied with LogistiCare’s decision regarding the mileage, you may submit your justification, including some mapping software printout showing the mileage of the trip, and LogistiCare will reconsider its decision.