Overview

Medicaid-enrolled transportation providers (TPs) will be receiving trip assignments for Medicaid trips from LogistiCare. LogistiCare provides various internet-based systems for transportation providers to interact with us. For more information on how to receive access to LogistiCare’s systems, click on the Frequently Asked Questions (FAQs) on the menu.As the manager of the Medicaid transportation system for Nassau and Suffolk Counties, LogistiCare will be working with transportation providers to provide the highest quality transportation for Nassau and Suffolk County Medicaid enrollees. Transportation Providers are expected to follow all state Medicaid transportation rules and provide the quality care enrollees need.If you need assistance, feel free to reach out to us for help. Key numbers and links include:

Group or Need

Number Or Link

Type of Request Handled

NY Transportation Provider Phone Line

Trip Assignment, trip re-route, prior authorization billing issues, change in TP information.

NY TP Fax

Re-route or cancel trips.

Internet

All of the above.

Electronic Data (EDI)

Submitting Attestations via EDI.


Review the Frequently Asked Questions we receive from our healthcare facilities

A collection of useful documents and forms are available for you to download

A collection of useful links to other websites